Readme File For EZ-Drive 9.10W Rev. 1.20 Please read the appropriate section(s) in this file before installing your WD Caviar hard drive with EZ-Drive 9.09W. Section 1: Upgrading from an older version of EZ-Drive. Section 2: Migrating from Ontrack Disk Manager to EZ-Drive. Section 3: Creating FAT32 partitions with EZ-Drive. Section 4: Copying drives with multiple partitions. Section 5: Notes on the Backup/Restore Track 0 feature. Section 6: BIOS boot options. Section 7: BIOS POST error messages. Section 8: Notes on setting partition sizes manually in EZ-Drive. Section 9: Disabling Floppy Boot Protection on drives when using Windows NT (3.51, 4.0) or OS/2 Warp (3.0, 4.0). Section 10: IBM AntiVirus for OS/2 and EZ-Drive. Section 11: Compaq Personal Diagnostics and EZ-Drive. Section 12: Quarterdeck Partition-It and EZ-Drive. Section 13: Quarterdeck QEMM 8 and EZ-Drive. Section 14: Symantec Norton Disklock and EZ-Drive. Section 15: Symantec Norton Utilities and EZ-Drive. Section 16: Symantec Norton Your Eyes Only and EZ-Drive. Section 17: Touchstone Software PC-cillin 95 and EZ-Drive. Section 18: V Communications System Commander and EZ-Drive. Section 19: Using Windows 32-bit Disk Access with Enhanced IDE drives. Section 20: Using Windows for Workgroups 32-bit File Access. Section 21: Error while partitioning a new drive Section 22: PowerQuest Partition Magic and copying partitions with EZ Drive Section 23: EZ Drive not able to read an existing partition ---------------------------------------------------------------------------- Section 1: Upgrading an older version of EZ-Drive to 9.10WD. You can upgrade an older version of EZ-Drive on your hard drive to the current 9.10WD version by following these steps: Note: This procedure will only update the EZ-BIOS code in the boot sector of the hard drive. It will not repartition or reformat your existing drive(s). 1. Place a bootable DOS, Windows 95, or Windows 98 Startup Disk in drive A: and reboot the computer. 2. When the DOS prompt appears, place the EZ-Drive disk in drive A:. Type EZ /MBR and press {ENTER}. EZ-Drive will begin updating the EZ-BIOS code in the boot sector of the hard drive with the current version. When finished, it displays the message: Note: When typing EZ /MBR, make sure that there is a space between EZ and the /, or the program will not run properly. "EZ-Drive re-installed on drive 1" "Press any key to continue" 3. Press any key on the keyboard. EZ-Drive repeats the above process if other drives in the system have EZ-BIOS code installed. 4. After reinstalling on all affected hard drives, remove the EZ Drive floppy and reboot the machine. The new version of EZ Drive will now be controlling the drive. ---------------------------------------------------------------------------- Section 2: Migrating from Ontrack Disk Manager to EZ-Drive. If you have Ontrack Disk Manager software installed on your hard drive, you can migrate to EZ-Drive without setting up a new drive or reformatting an existing drive by following these steps: 1. Place the EZ-Drive disk in drive A: and reboot the computer. 2. After EZ-Drive loads, press {ENTER} twice to display the Main Menu. 3. Choose "Advanced Options," then choose "EZ-BIOS Setup." If EZ-Drive prompts you to select a drive, choose the boot drive (usually Drive 1). 4. EZ-Drive displays the following message: "This drive does not have EZ-BIOS installed." "Press Y to install EZ-BIOS now." Press Y. 5. EZ-Drive displays the following message: "EZ-Drive has detected a drive with Disk Manager installed. Since Disk Manager is not compatible with EZ-Drive you may not setup any drives until Disk Manager is removed." "Press Y to replace Disk Manager with EZ-BIOS" Press Y. 6. EZ-Drive displays the following message: "Disk Manager replaced with EZ-BIOS." Remove the EZ-Drive disk from the floppy drive. Press four times to exit EZ Drive, then press {ENTER}. The computer reboots and EZ-BIOS loads instead of Disk Manager. ---------------------------------------------------------------------------- Section 3: Creating FAT32 partitions with EZ-Drive. EZ-Drive 9.10WD fully supports Microsoft's FAT32 file system, however, the option for creating FAT32 partitions with EZ-Drive is only available if system files that support FAT32 are detected (e.g. system files for Windows 95B or Windows 98). FAT32 partitions must also be 512 MB or greater in size. ---------------------------------------------------------------------------- Section 4: Copying drives with multiple partitions. EZ Drive has the ability to copy data from an existing drive to a new drive. However, it does not have the capability of copying multiple partitions into a single partition. Attempting to do so will overwrite any information on the destination partition. ---------------------------------------------------------------------------- Section 5: Notes on the Backup/Restore Track 0 feature. During EZ-Drive installation, EZ-Drive automatically creates a backup of track 0 and stores it on the hard drive. You can create backups at any time by using the Backup/Restore Track 0 feature found under the Advanced Options menu. However, the total number of stored backups is limited to 10 (0 through 9) for each hard drive in the system. If more than 10 backups are created, the first backup that was created will be eliminated. EZ Drive works on a first-in first-out basis. EZ-Drive must also reserve a cylinder at the end of the drive in order to store the backups, the utilized space in this cylinder will not be reported as user addressable capacity. ---------------------------------------------------------------------------- Section 6: BIOS boot options. Some BIOS' feature a 'Boot Order' option which allows the computer to boot from other hard drives in the system. With this feature enabled, a particular hard drive in the system can be designated as the bootable drive which will cause the computer to boot from this drive even if it is moved to another position (e.g. primary slave or secondary master). If your BIOS supports this feature then you must remember to update the Boot Order option whenever drives are switched or reconfigured. ---------------------------------------------------------------------------- Section 7: BIOS POST error messages. Some BIOS' are not capable of supporting hard drives that are 8.4 GB in size or larger. This may cause the BIOS to display various POST (Power On Self Test) error messages during the boot process when such a drive is connected to the system. Even if EZ-BIOS is installed on the hard drive the BIOS may still continue to display POST error messages during the boot process. POST error messages are often caused by incorrect BIOS settings. However, if these error messages continue to be displayed after eliminating all other possible causes, it may be due to the BIOS having trouble in detection of your 8.4 GB or larger drive. If you believe this is the case, try using the Alternate Jumper Settings for your WD Caviar hard drive. If the POST error disappears, it may be capacity related. If EZ BIOS was not installed on the drive previously, you can then reinstall EZ-Drive (Please refer to the Installation Guide included with your WD Caviar hard drive for more information on the Alternate Jumper Settings). ---------------------------------------------------------------------------- Section 8: Notes on setting partition sizes manually in EZ-Drive. When specifying partition sizes manually during an EZ-Drive installation, keep in mind that EZ-Drive is limited to creating no more than 10 partitions on a drive. However, any free space left on the drive can still be partitioned using another utility (e.g. the Fdisk utility in MS-DOS, Windows 95, or Windows 98). ---------------------------------------------------------------------------- Section 9: Disabling Floppy Boot Protection on drives when using Windows NT (3.51, 4.0) or OS/2 Warp (3.0, 4.0) and Windows 98. If EZ-BIOS is controlling your hard drive(s) and you are using Windows NT (3.51, 4.0) or OS/2 Warp (3.0, 4.0), you must disable Floppy Boot Protection for each drive set up with EZ-Drive. If Floppy Boot Protection is not disabled, Windows NT and OS/2 Warp will not be able to see the EZ-Drive created partitions. In some instances, Floppy Boot Protection may need to be disabled in order to get Windows 95 Upgrade or Windows 98 to install on the drive. If a SU00XX error message is displayed, disable Floppy Boot Protection and attempt to reinstall. ---------------------------------------------------------------------------- Section 10: IBM AntiVirus for OS/2 and EZ-Drive. If EZ-BIOS is installed on your hard drive, the IBM AntiVirus software version 2.5 for OS/2 detects the EZ-BIOS code in the boot sector of the drive as a possible virus. If this happens, you can choose "Close" to end IBM AntiVirus without taking any action, or choose "Ignore" to tell IBM AntiVirus it has incorrectly identified the boot record as having a virus and not report it as infected in the future. Do not choose "Replace". This will overwrite the EZ-BIOS code, making your drive unbootable. Should this happen, you can restore the EZ-BIOS code by using the "Back Up/Restore Track 0" feature in EZ-Drive. (Please refer to the Installation Guide included with your WD Caviar hard drive for more information.) -------------------------------------------------------------------------- Section 11: Compaq Diagnostic Partitions and EZ-Drive. EZ-Drive 9.10WD now supports Compaq systems that have the Personal Diagnostic software preinstalled onto the hard drive (which is used for diagnostic testing and system setup). This software resides in a special partition on the hard drive and is accessed by pressing a key during the computer boot sequence. EZ-BIOS can coexist with these partitions only when installed in a two-drive system (i.e. master/slave), or when using EZ-Copy to transfer data from an existing hard drive with the diagnostic partition to another hard drive (the existing hard drive can then be removed without affecting access to the diagnostic partition on the new hard drive). If EZ-BIOS is installed in a single-drive system, there is no Diagnostic Partition installed on the drive, so a Diagnostic Disk will need to be used to access the setup utility. When trying to access the Diagnostic Partition, an error message may be displayed relating to a Memory Conflict. This is a known and documented issue, and Compaq will need to contacted. -------------------------------------------------------------------------- Section 12: Quarterdeck Partition-It and EZ-Drive. Quarterdeck Partition-It software is not compatible with EZ-Drive, and will not run if EZ-Drive is present. -------------------------------------------------------------------------- Section 13: Quarterdeck QEMM 8 and EZ-Drive. The Quickboot feature in Quarterdeck QEMM 8 software is not compatible with EZ-Drive. It can create a memory conflict with EZ-Drive and overwrites the EZ-BIOS code in the boot sector in some systems. To avoid this, disable the Quickboot feature. (Please refer to the QEMM 8 manual for more information.) -------------------------------------------------------------------------- Section 14: Symantec Norton Disklock and EZ-Drive. EZ-Drive does not recognize partitions on hard drives that have been locked with Symantec Norton Disklock software. To copy such a partition with EZ-Drive, first uninstall Norton Disklock. (Please refer to the Norton Disklock manual for more information.) -------------------------------------------------------------------------- Section 15: Symantec Norton Utilities and EZ-Drive. In some systems, if EZ-BIOS is installed on your hard drive(s), you may not be able to run certain features of Symantec Norton Utilities, specifically Norton Disk Doctor and Norton Speed Disk. -------------------------------------------------------------------------- Section 16: Symantec Norton Your Eyes Only and EZ-Drive. EZ-Drive does not recognize partitions on hard drives that have been locked with Symantec Norton Your Eyes Only security software. To copy such a partition with EZ-Drive, disable the Bootlock option. (Please refer to the Norton Your Eyes Only manual for more information.) -------------------------------------------------------------------------- Section 17: Touchstone Software PC-cillin 95 and EZ-Drive. If EZ-BIOS is installed on your hard drive, PC-cillin detects the EZ-BIOS code in the boot sector of the drive as a GENERIC virus. If you cleaned the boot sector of the drive using PC-cillin 95, you can restore the EZ-BIOS code by using the "Back Up/Restore Track 0" feature in EZ-Drive. (Please refer to the Installation Guide included with your WD Caviar hard drive for more information.) -------------------------------------------------------------------------- Section 18: V Communications System Commander and EZ-Drive. System Commander version 4.01 and higher is fully compatible with EZ Drive. Version 4.0 or less of System Commander is not compatible with EZ-Drive and will overwrite EZ-BIOS if installed. Contact V Communications for information about upgrading to a compatible version. -------------------------------------------------------------------------- Section 19: Using Windows 32-bit Disk Access with Enhanced IDE hard drives. If using Windows v3.1 or Windows for Workgroups 3.11, you cannot use the built-in 32-bit Disk Access driver named *WDCTRL because this driver was written prior to the introduction of Enhanced IDE drives and it therefore does not recognize drives with more than 1,024 cylinders (540 MB). A replacement driver, MH32BIT.386, is included on this diskette to provide 32-bit Disk Access on WD Caviar Enhanced IDE hard drives. However, some third-party software can interfere with 32-bit Disk Access. Below is a partial list of software that has been identified as having an adverse impact on 32-bit Disk Access drivers. There may be other software not listed that might also prevent MH32BIT.386 from loading. The following lists some common reasons why MH32BIT.386 may not load, or may lock up the system in Windows 3.1 and Windows for Workgroups 3.11. 1. HIGHSCAN is present on the emm386.exe command line. Remove the HIGHSCAN option. 2. There is another Virtual Device Driver (VxD) loaded in SYSTEM.INI, or a DOS device driver loaded in CONFIG.SYS, that is also talking directly to the hard disk drive. This includes but is not limited to the following: * VL-bus IDE controllers with drivers. * PCI-bus IDE controllers with drivers. such as DTC2130.SYS and DOSEIDE.SYS for Gateway 2000 PCI Bus Computers. * SYMEVNT.386 from Symantec Norton Desktop and the Norton Utilities version 8.0. For MH32BIT.386 to work, you must remove the other drivers from the SYSTEM.INI and/or CONFIG.SYS files. 3. DOS Undelete is in use (it uses Int 26h). Do not use UNDELETE. 4. "NoEMMDriver=ON " in the SYSTEM.INI file causes 32BDA driver to lockup and prevents 32-bit File Access from working in Windows for Workgroups 3.11. You may have other software that *requires* this entry. However, you must check the documentation for your other software to determine what impact removing this line will have on your system. MH32BIT.386 does not work with ATAPI (IDE) CD-ROM's attached on the primary IDE port due to conflicts between MH32BIT.386 and the ATAPI CD-ROM device driver which are both trying to access the primary port. For 32 bit Disk Access under Windows 3.1x to work, place the ATAPI CD-ROM on the secondary IDE port. If converting Disk Manager partitions to EZ-Drive partitions and you are using WDCDRV.386 to obtain 32 bit Disk Access under Windows 3.1x, you must also replace WDCDRV.386 with MH32BIT.386. The WDCDRV.386, supplied with Disk Manager 6.03 is not compatible with EZ-Drive. You can automatically replace WDCDRV.386 with MH32BIT.386 by running Setup.exe from the EZ-Drive disk. You can only run Setup.exe from within Windows 3.1x. MH32BIT.386 is not necessary under Windows 95 and should not be run. Windows 95 already includes built-in support for all the functionality of MH32BIT.386. If MH32BIT.386 is installed in the SYSTEM.INI in Windows 95, it may cause MS-DOS Compatibility Mode. To correct this problem, manually edit the SYSTEM.INI file and remove the line containing MH32BIT.386. The line 32BITDISKACCESS=On also needs to be removed. This line is also associated with creating MS-DOS Compatibility Mode. ----------------------------------------------------------------------- Section 20: Using Windows For Work Groups 32-Bit File Access. Windows 32-bit File Access will not load if a file is open when you start Windows for Workgroups. Some TSR programs maintain an open file for Print caching (the program PrintCache does this) and virus checking. Windows 32-bit File Access will not load if you use disk compression. 32-bit File Access works with Stacker 4.0 and Doublespace 6.2 by replacing the following line in the [386Enh] section of SYSTEM.INI. device=*BLOCKDEV with the following two lines device=ios.386 device=VxDLdr.386 In addition, the file RMM.D32, the Real Mode Memory Mapper, must exist in the \WINDOWS\SYSTEM subdirectory. The line device=C:\WINDOWS\IFSHLP.SYS must exist in the CONFIG.SYS file and the file IFSHLP.SYS must exist in the Windows subdirectory. The line NoEMMDriver=ON must NOT appear in the [386Enh] section of the SYSTEM.INI file as it prevents RMM.D32 from loading, which prevents 32-bit File Access from loading. ----------------------------------------------------------------------- Section 21: Error Message while partitioning a new hard drive An error message may appear during the partitioning of a new hard stating that EZ Drive was able to create the partition, but the Boot Track could not be updated. If this message appears, follow these steps to correct the problem: 1. Place a DOS, Windows 95, or Windows 98 Startup Disk in drive A: 2. Reboot the machine to the DOS prompt. 3. Place the EZ Drive disk in the A: drive and type WDDIAG and then {ENTER}. 4. If multiple drives in the system, use the 'Select Drive and View Status' option to select the new drive. 5. After selecting the correct drive, choose the 'Write Zeroes' option. Initiate the program and allow to complete. 6. After the program has completed, exit WDDIAG and reboot with the EZ Drive disk in the A: drive. 7. Install EZ Drive following the instruction in the Installation Manual. ----------------------------------------------------------------------- Section 22: PowerQuest Partition Magic and copy partitions with EZ Drive In some cases, EZ Drive may not be able to copy a partition from an existing drive if it was partitioned with PowerQuest Partition Magic software. An error message stating that "too many root directories exist". If this error message is displayed, contact PowerQuest to fix this problem. ----------------------------------------------------------------------- Section 23: Invalid Partition Type error message while installing EZ Drive In some cases, EZ Drive will display an error message stating that the existing partition on a drive can't be read because it has an invalid partition type. This problem is associated with a known issue with Windows 95 version A FDISK. If this problem occurs, contact Microsoft for a fix. ----------------------------------------------------------------------- End of File Readme.txt Rev. 1.20 01/20/99 -- Changes to support 9.10WD. Rev. 1.01 09/24/98 -- Cosmetic Changes in vocabulary, support 9.09W. Rev. 1.00 04/22/98 -- Initial Release for 9.06W