STATE TAX EDGE FOR WINDOWS README 

 Welcome to the STATE TAX EDGE README file. This file
 contains important information to be aware of as you
 begin using your tax program.


                      STARTUP PROBLEMS

 If you experience problems starting the program, go to
 the Windows Control Panel and select Fonts. Next,
 select TrueType and mark the "Enable TrueType Fonts"
 check box.


                   PRINTING PROBLEMS

 If you experience problems printing tax forms, one of
 these suggestions may solve your problem:

 1.  If you are using Adobe Type Manager, select the "Print
     ATM fonts as graphics" option from the Adobe Type
     Manger Control Panel. If you continue to experience
     the problem, turn Adobe Type Manager off.

 2.  If you're using a Citizen 9-pin printer (Citizen 120D,
     for example), install the Epson FX-85 printer driver.
     If you are using a Citizen 24-pin printer (for example,
     Citizen GSX-130), install the Epson LQ-850 printer driver.

 3.  Obtain and install the latest version of the printer
     driver for your printer and select it as the default.
     Consult your printer manufacturer for the latest printer
     driver information, and refer to your Windows User's 
     Guide for installation instructions.

 4.  Please allow your print job to finish before sending
     another printing job from STATE TAX EDGE or from any
     other program if you're using Laser emulation printing.
     Stay in the STATE TAX EDGE program while your returns
     are printing.

 5.  If you're experiencing problems printing from your
     Epson printer, try the "Reserved Printer Driver" at
     the bottom of the list of Laser emulation drivers.


            OBTAINING REPLACEMENT DISKS

 Usually you receive one of the following messages if
 you have a bad disk:

    "General failure error reading drive..."
    "Sector not found..."
    "CRC error..."
    "Bad sector..."
    "Unrecoverable read error..."
    "Address mark not found..."

 To check your disks, use the DISKCOPY command to copy the
 entire disk. DISKCOPY reports any bad sectors. (See your
 DOS manual.) To order a replacement for a defective disk,
 call Technical Support at 1-319-395-7314. Within 30 days
 of purchase, we replace disks free. After this, contact
 Technical Support for prices.


                   TECHNICAL SUPPORT

 To ensure that you receive assistance when you need it,
 we're extending our technical support hours beginning
 January 23. Call 319-395-7314 to speak with a technical
 support representative during the days and times listed
 below. All hours are Central Standard Time.

              TECHNICAL SUPPORT HOURS

Until January 20:    Monday through Friday, 7 a.m. - 10 p.m

January 23-April 17: Monday through Friday, 7 a.m. - Midnight

                     Saturday, 9 a.m. - 5 p.m.

                     Sunday, Noon - 6 p.m.